I will step up and say to one and all this: Do NOT go to Tuscaloosa Opthamology/Riverside Optical. Don’t do it. (Wouldn’t be prudent…lol) I was treated so freaking poorly and I am angry. Literally, angry. I had an appt at 7:45 this morning since I have to be at work at 8 and wanted to miss as little work as possible. My exam a couple weeks ago wasn’t pleasant and I didn’t get fitted for contacts, so I had to come back to do that today. Everywhere else I’ve been it’s done all at once, but this place seriously does NOT have its act together. I got called back after waiting about 5 minutes, then went to the optical side to put in the contacts, then back over to the opthamology side to have the nurse look at my contacts, then I got stuck in an exam room for over half an hour w/ no one coming in to let me know what the hell was going on. FINALLY….the dr. comes in at 8:47 and spends maybe 4 minutes with me. Then, as if I couldn’t be pissed off enough already, the receptionist was very rude to me. She was condescending and treated me like I was not only 5 years old, but also a complete idiot. She told me that there was a $29 fee for the contact fitting, but I had been told that I wouldn’t have to pay anything. She looked at me like I had just thrown up on her desk or something. She said, “Well…I’ll just send this to our billing department.”
I didn’t get into work until nearly 9:30. It makes me mad when I’m late because of other people, especially when I’m careful to be punctual at all costs. I seriously feel like customer service has gone waaaaaaaaaay down in quality in my lifetime. At the risk of sounding like an old lady (I AM in my mid-20s, after all…) people just aren’t nice like they used to be. I remember salespeople/receptionists/persons in the service industry being so much nicer and more competent. Aw, well.
WoooHooo!!!! congrats and good job!!!
I’ll make a note of it!
Come to think of it, I need to call my eye doctor (Pearle Vision, ugh) to see if they ordered me contacts or not. I got glasses from them, and i thoguh they were ordering contacts, but I’m not really sure now. I probably just should have asked for the prescription and shopped around.
I would shop around if I were you. The contacts I wear are sort of expensive (they’re a special type that has a higher water content) so I’ve found that I’m much better off getting them online, especially since no way in HELL am I going back to that eye dr. If you order them online, you just put in what your scrip is and then they call the doctor to verify, so you wouldn’t even need to get a hard copy of the prescription.
Cool, that’s good to know. I called yesterday and they didn’t order them for me — phew. So I am going to pick up the scrip since I’m moving, and also shop around for contacts too. I’ve been wearing the Acuvue Advance with hydraclear, I believe.
I tried wearing those but the base curve was too small and they would literally stick my eyes. No good.